Privacy Policy

Bikenest ("we", "our", or "us") operates a customer-to-customer platform that helps individuals buy and sell used motorcycles and scooters. This Privacy Policy explains how we collect, use, and protect your information when you use our website and mobile application.

Information we collect

• Account information: Name, phone number, email address, and profile photo when you register.
• Listing information: Photos, descriptions, price, mileage, location, and other details you provide when posting a bike.
• Messages: Communications between buyers and sellers through in-app chat.
• Device & usage data: App version, device type, IP address, and how you interact with our services.
• Location: Approximate location when you choose to show where your listing is based or search nearby bikes.

How we use your information

• To create and manage your account
• To display listings and connect buyers with sellers
• To send notifications about messages, listing activity, and app updates
• To improve our platform and prevent fraud or misuse
• To comply with applicable laws and respond to legal requests

What we do not do

Bikenest is a C2C marketplace. We do not sell your personal data to dealers or brokers. We do not act as a broker in transactions between users.

Sharing your information

We may share information with:

• Other users, as needed for listings and messaging (e.g. your listing details are visible to potential buyers)
• Service providers who help us operate the platform (hosting, analytics, customer support)
• Law enforcement or regulators when required by law

Data retention

We retain your information for as long as your account is active or as needed to provide our services. You may request deletion of your account and associated data by contacting us.

Your choices

• Update your profile and listing details in the app at any time
• Control notification preferences in app settings
• Request access to or deletion of your personal data

Security

We use reasonable technical and organisational measures to protect your information. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Children

Bikenest is not intended for users under 18 years of age. We do not knowingly collect information from children.

Changes to this policy

We may update this Privacy Policy from time to time. We will post the revised policy on this page and update the "Last updated" date.

Contact us

If you have questions about this Privacy Policy, contact us at support@bikenest.in.